Our insurance coordinators deal with many insurance companies. Some companies offer up to six medical plans. Because many companies frequently change policies, it is sometimes difficult to accurately estimate our patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you is current.
Co-Payment and Deductibles: All co-payments and deductibles are payable when you check in at the front desk.
Medicare Patients: Medicare pays us directly for your care. You are responsible for any deductible and co-insurance.
Private and Group Insurance: As a courtesy, we will file your insurance claims for you. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.
If you have any insurance problems or questions, please call our insurance coordinator, Kim Grant at 707-523-7728. Kim is well informed and is kept up-to-date with most major insurance companies.